When you request jewellery from Jacks Turner website items are handmade to order, therefore our standard delivery time is about 4 weeks. Silver jewellery we usually have some in stock or they can be made-up fairly quickly so allow about 2 weeks. During ‘out of season’ periods it can be possible for us to fulfil an order under 2 weeks, so please contact us if you need your piece of jewellery sooner, and we will try to make it happen for that date.
If delivery within four weeks is not possible due to special circumstances, you will be given another projected timescale, and the option to cancel your order should you wish.
Bespoke jewellery commissions please allow 4-6 weeks. Time dependant on the complexity of the design.
Delivery charge on orders in the UK is £8
Delivery charge – Free UK delivery on orders over £150
All deliveries to UK addresses will be sent by Royal Mail’s Special Delivery Next Day service, which guarantees next working day delivery before 1pm. This also insures the item against loss. All UK deliveries will require a signature upon receipt.