When you request jewellery from Jacks Turner website your items are handmade to order. Our standard delivery time for gold ‘made to order’ jewellery is about 4 weeks.
Silver jewellery we usually have some in stock, these will be marked with the ‘Ready to Ship’ tab and will be posted out within 2 working days. Silver jewellery not marked ‘ready to ship’ can be made-up fairly quickly so allow about 2 weeks. During ‘out of season’ periods it can be possible for us to fulfil an order under 2 weeks, so please contact us if you need your piece of jewellery sooner, and we will try to make it happen for that date.
If delivery within four weeks is not possible due to special circumstances, you will be given another projected timescale, and the option to cancel your order should you wish.
Bespoke jewellery commissions please allow 6-10 weeks. Time dependant on the complexity of the design.
Delivery charge – Free Shipping on all UK orders
All deliveries to UK addresses will be sent by Royal Mail’s Special Delivery Next Day service, which guarantees next working day delivery before 1pm. This also insures the item against loss. All UK deliveries will require a signature upon receipt.
Deliveries outside the UK please request a shipping quote.